Help & Support

Need some help? We can offer technical support for problems you may have on the Texas.gov site and with Texas.gov services, such as unexpected error messages or payment issues. 

The Texas Department of Information Resources (DIR) provides oversight for the Texas.gov program and the Texas.gov website. Technical support is delivered by a non-government third party. If you have specific questions or concerns about policies, processes, or agency-specific information, please contact the appropriate state agency directly.

Technical Support

We provide technical support for the Texas.gov website and Texas.gov services, such as unexpected error messages or payment issues. We do not have access to state agency information and we can’t schedule DPS appointments. If you’re having a technical issue, please use one of the methods listed below to contact us.

Chat: Tap the "Chat with us" button on the site to speak with a Customer Support Agent

Phone: 1-877-452-9060 

Emailsupport@texasgovhelpdesk.com  

Texas.gov Program

For questions, email:txgov@dir.texas.gov 
For more information, visit the DIR Website

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