Help & Support

Need some help? We can offer technical support for problems you may have on the site and with services, such as unexpected error messages or payment issues. 

The Texas Department of Information Resources (DIR) provides oversight for the program and the website. Technical support is delivered by a non-government third party. If you have specific questions or concerns about policies, processes, or agency-specific information, please contact the appropriate state agency directly.

Technical Support

Phone: 1-877-452-9060 

Email: Program

For questions, 
For more information, visit the DIR Website


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