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Frequently Asked Questions

Check out the list of our most popular questions sorted by topic - we may have already answered yours.

FAQ
About Texas
  • Q: Where can I purchase a map of Texas?
  • A: Visit the Texas General Land Office to purchase maps from their extensive state, county, and city collection.
  • Q: Where can I purchase a Texas flag?
  • A: To purchase a Texas Flag, visit the Texas House of Representative's Texas Flag request site.
  • Q: How do I find information about a particular Texas city or town?
  • A: Visit the Texas Municipal League website to find information about Texas cities and towns.
Assistance & Benefits Programs
  • Q: How do I apply for the Children's Health Insurance Program?
  • A: You can apply for the Children's Health Insurance Program, also known as CHIP, by visiting the CHIP homepage and clicking on "Apply Now."
  • Q: How can I find out more about SNAP benefits (formerly food stamps)?
  • A: Use the SNAP Benefits Estimator to help you decide whether you should apply for SNAP. This website also provides you with more information about the application process.
  • Q: How do I learn more about unemployment benefits?
  • A: Visit the Texas Workforce Commission's website. Here you'll be able to apply for benefits, build your resume, and search job listings in Texas.
  • Q: How do I purchase a marriage license?
  • A: You can purchase a marriage license from your local County Clerk's office. You can find that information at the Secretary of State's website.
Business & Professional Services
  • Q: How do I start a business in Texas?
  • A: The Start a Business page on Texas.gov provides information from multiple government resources related to starting a new business. You can also visit MyTexasBiz, a site that helps prospective business owners acquire the permits and/or licenses needed to launch a business.
  • Q: How do I find a business license or permit in Texas?
  • A: Find links to information about acquiring licenses, permits, and registrations in Texas on the Texas.gov License, Permits & Registrations page.
  • Q: How do I pay my business taxes in Texas?
  • A: The Texas Comptroller of Public Accounts offers electronic reporting and payment of sales and franchise taxes.
  • Q: How do I locate an insurance agent in my area?
  • A: The Texas Department of Insurance offers an online search tool to find insurance agents and agencies licensed with the State of Texas.
  • Q: How can I do business with the State of Texas?
  • A: The Do Business with the State page on Texas.gov provides information from multiple government resources about this topic. You can also visit the Texas Comptroller of Public Accounts to become a registered state vendor.
Consumer Protection & Public Safety
  • Q: Where can I find information about identity theft in Texas?
  • A: For information on identity theft and what to do if you are a victim, visit the Identity Theft page on Texas.gov for resources and assistance.
  • Q: How do I report abuse, neglect, or fraud?
  • A: Visit the Report Abuse, Neglect or Fraud page on Texas.gov for instructions on how to report these activities to government officials.
Driving & Transportation
  • Q: Where can I learn more about parent taught driver education?
  • A: The Department of Public Safety website has information about Parent Taught Driver Education.
  • Q: How do I get my driver license reinstated?
  • A: To learn about the Texas Driver Responsibility Program and how to get your Texas driver license reinstated, visit the Department of Public Safety's Driver License page and click on "Reinstate Driving Privilege."
Education
  • Q: Where can I find information about museums in Texas?
  • A: Find links to Arts, Music and Culture, including museums, at Texas.gov.
Employment & Jobs
  • Q: Where can I get information about retirement benefits in Texas?
  • A: Find links to information about retirement benefits on Texas.gov.
  • Q: How do I find a job in Texas?
  • A: Visit the Employment and Jobs page on Texas.gov for extensive job search information.
  • Q: Where can get information about job training programs?
  • A: The Job Training page on Texas.gov includes links to numerous job training programs.
  • Q: Where can I get information about unemployment benefits?
  • A: Visit the Texas Workforce Commission website to learn more about unemployment benefits in Texas, including how to apply online.
Health & Wellness
  • Q: How can I get more information about immunization records?
  • A: Visit the Immunize Texas website for information about vaccinations and immunization records.
  • Q: Where can I get more information about health care insurance in Texas?
  • A: Visit the Texas Health Options website for access to extensive information about Texas health care coverage and insurance options.
  • Q: How do I find information about behavioral and mental health programs in Texas?
  • A: Visit the Behavioral and Mental Health page on Texas.gov for multiple links to information, resources, and assistance.
  • Q: Where can I get information about public health emergencies?
  • A: Visit the Department of State Health Services Public Health Preparedness page for information, resources, and tips to keep you and your family safe.
Laws & Legal Services
  • Q: Can I file court documents online in Texas?
  • A: Yes, you can electronically file civil court documents in Texas. For more information about Texas.gov eFiling for Courts and a list of jurisdictions that participate in eFiling, visit the eFiling for Courts website. You can also register for a free account with an Electronic Filing Service Provider.
  • Q: Can I electronically file federal court documents online?
  • A: Federal court documents can be filed using the Pacer system.
  • Q: Where can I learn more about Texas laws and criminal justice?
  • A: Find links to information about Texas laws and criminal justice on the Texas.gov Laws and Legal Services page.
  • Q: How can I get workers compensation in Texas?
  • A: Find links to information and resources here.
Licenses, Permits & Registrations
  • Q: Can I apply for or renew my professional license online?
  • A: Yes. Visit the Texas.gov Occupational Licenses and Permits page to view a list of professional licenses that can be applied for or renewed online.
  • Q: How do I create an online professional profile that can be searched by the general public?
  • A: Find links to professional profiles that can be created and updated online at the Texas.gov Professional Profiles page.
Payments & Taxes
  • Q: Can I pay traffic and parking tickets online?
  • A: Some cities offer online ticket payments. Visit the Ticket & Surcharge Payments page on Texas.gov to see a list.
Public Records
  • Q: Can I order my driver record online?
  • A: Yes. Please visit the Texas Department of Public Safety's Driver Record website to order a driver record online.
  • Q: Can I order a birth certificate or other vital record online?
  • A: Yes. You can order certified vital records, including birth and death certificates and verifications, and marriage and divorce verifications, directly from the Texas Department of State Health Services.
  • Q: How can I search for registered sex offenders in my neighborhood?
  • A: Visit the Department of Public Safety Sex Offender Registry website to search for registered sex offenders in your neighborhood.
Recreation & Travel
  • Q: How can I find information about traveling in Texas?
  • A: Visit the Travel Tex website for more information about tourism and travel in Texas.
  • Q: Where can I find the Texas Lottery numbers?
  • A: Visit the Texas Lottery website for winning numbers and more information.
  • Q: Where can I find information about Texas parks?
  • A: Visit the Texas Parks and Wildlife Department's "Life's Better Outside" website for information about Texas State parks and outdoor activities.
State & Local Government
  • Q: Where do I go to vote?
  • A: Find your polling place by visiting the Secretary of State's website and entering your personal voter information.
  • Q: Am I registered to vote?
  • A: Use the Secretary of State search system to see if you are registered to vote. You can search by driver license number, voter unique identifier, or your first and last name.
  • Q: Where can I find more information about my city or county?
  • A: Find links here to Texas cities and counties.
  • Q: How can I learn about the Texas Judiciary?
  • A: Visit the Texas Courts website for information about the Texas Judiciary.

Technical Support FAQs

Q: I can't login to renew my professional/occupational license online?

A: If you are unable to login, please contact the state agency that administers your professional licensing to verify your eligibility and login credentials.

Q: The Texas.gov page that I'm trying to access is unavailable. Who should I contact?

A: If you experience technical difficulties while accessing a Texas.gov application or link, call toll-free 1-877-452-9060 or send an email to support@texasgovhelpdesk.com.

Q: How can I contact Texas.gov with questions or comments?

A: Visit the Texas.gov Contact Us page or Feedback for information on the various ways you can get in touch with us.


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