Who We Are

Texas.gov is a collaborative, public-private partnership between the State of Texas and Texas NICUSA, LLC (TexasOnline). Austin-based Texas NICUSA, LLC is a subsidiary of NIC, the nation's leading provider of official government portals, online services, and secure payment processing solutions.

Texas.gov is powered by the TexasOnline team, a group of 100+ professionals that provide Texas government with efficient, cost-effective ways to develop and maintain online services for all Texans. We offer the following services to government:

• Application development – We design and build online applications that are accessible, multi-lingual, and available to Texans anytime, anywhere.
• Technology solutions – We manage the infrastructure, hosting, networking, quality assurance, and security for each online application.
• Payment processing – Our secure, PCI-compliant payment solution provides customized reporting, reconciliation, and audit services.
• Marketing and promotion – We help raise awareness and drive adoption of online services with targeted marketing expertise and support.
• Customer service – Our multi-channel approach is available 24/7 for partner and end user needs.
• Funding options – We provide flexible funding options and the ability to leverage a statewide contract.

Annual Data

Texas.gov currently offers more than 1,000 online services. Since inception in 2000, the website has*:

• Processed more than 180 million transactions
• Collected more than $27 billion in state and local revenue
• Contributed more than $141 million in new revenue to the State's General Revenue Fund

*Through December 31, 2012

Awards

2013

	Silver Communicator Award – Integrated Campaign: Business to Consumer – Texas.gov Advertising Campaign
	Silver Communicator Award – Websites: Web Applications/Services – Texas Driver License Renewal
	Internet Advertising Competition (IAC) Award - Best Government Rich Media Online Campaign - Texas.gov 2012 Online Advertising Campaign
	Silver Stevie® Award - Customer Service Department of the Year

2012

	Web Marketing Association WebAward - Government Standard of Excellence - Texas.gov
	Best of the Web – Top Ten Finalist
	Digital Government Achievement Award - Government-to-Business - Nurse Licensing Renewal
	Digital Government Achievement Award - Government to Citizen – Driver License Eligibility and Reinstatement
	Digital Government Achievement Award - Honorable Mention - Government to Citizen – Driver License Renewal and Change of Address
	Interactive Media Awards - Outstanding Achievement Award - Government
	GovMark Award – Honorable Mention, Best Digital Program – Texas.gov 2011 Marketing Campaign
	Bronze Quill Award - Communications Management / Marketing and Communications – 2011 Texas.gov Marketing Campaign
	Bronze Quill Award - Communications Creative / Interactive Media Design – 2011 Texas.gov Online Advertising Campaign
	Center for Plain Language ClearMark Award - Website/Dynamic Media: Public Sector - City of Houston - Traffic Ticket Payment
	Center for Plain Language ClearMark Award - Website/Dynamic Media: Public Sector - Department of Public Safety - Driver License Renewal

2011

	Best of the Web - 5th Place
	Interactive Media Awards - Outstanding Achievement Award: Government
	Center for Digital Government Best Fit Integrator Award - Exceptional Service and Modernization Award in Portals and Online Services
	GovMark Council - Outstanding State & Local Government Marketing Campaign
	Center for Digital Government Best of Texas - Best Application Serving the Public
	Public Technology Institute (PTI) - Web 2.0 State and Local Government Award: Harnessing the Power of Civic Media
	National Association of Government Communicators Gold Screen Award of Excellence - Website
	Center for Plain Language ClearMark Award - Website/Dynamic Media: Public Sector
	Austin-American Statesman – Social Media Awards Nomination

2010

Best of the Web – Top Ten Finalist

2008

	Best of Texas – Best Sustainable Value
	Center for Digital Government’s Best Fit Integrator Award – Long Train and Elegant Design in Portals
	Best of the Web – 4th Place

2006

	Center for Digital Government Achievement Award – Government-to-Government Category
	Taubman Center for Public Policy at Brown University, 7th Annual Study of State and Federal e-Government – Best State e-Government Site in the U.S.

2005

	Best of Texas – Demonstrated Excellence in Project Collaboration
	Excellence Award for the Innovative Use of Technology in State Agencies – Awarded by the Texas Association of State Systems for Computing and Communications (TASSCC)
	Ash Institute for Democratic Governance and Innovation – Top 25% Distinguished Program

2003

	American Council for Technology Intergovernmental Solutions Award
	National Electronic Commerce Coordinating Council (NECCC) Cost Effectiveness Through e-Government Award, Internet Occupational License Renewal System – Finalist
	National Electronic Commerce Coordinating Council (NECCC) Cost Effectiveness Through e-Government Award, Internet Occupational License Renewal System – Finalist

2002

	Best of Texas – Excellence in IT Collaboration
	Best of the Web – 5th Place
	Excellence Award for the Innovative Use of Technology in State Agencies – Awarded by the Texas Association of State Systems for Computing and Communications (TASSCC) for Texas Department of Public Safety (DPS) and TexasOnline Driver License Renewal System
	NACHA (National Automated Clearing House Association) – George Mitchell Payment System Excellence Award
	E-Gov – Trailblazer Award

2001

	Digital State Survey – 11th place in the "Electronic Commerce Category"
	Government Executive – Grace Hopper Government Technology Leadership Award