Overview
Who We Are
Texas.gov is a collaborative, public-private partnership between the State of Texas and Texas NICUSA, LLC (TexasOnline). Austin-based Texas NICUSA, LLC is a subsidiary of NIC, the nation's leading provider of official government portals, online services, and secure payment processing solutions.
Texas.gov is powered by the TexasOnline team, a group of 100+ professionals that provide Texas government with efficient, cost-effective ways to develop and maintain online services for all Texans. We offer the following services to government:
- Application development – We design and build online applications that are accessible, multi-lingual, and available to Texans anytime, anywhere.
- Technology solutions – We manage the infrastructure, hosting, networking, quality assurance, and security for each online application.
- Payment processing – Our secure, PCI-compliant payment solution provides customized reporting, reconciliation, and audit services.
- Marketing and promotion – We help raise awareness and drive adoption of online services with targeted marketing expertise and support.
- Customer service – Our multi-channel approach is available 24/7 for partner and end user needs.
- Funding options – We provide flexible funding options and the ability to leverage a statewide contract.
Annual Data
Texas.gov currently offers more than 1,000 online services. Since inception in 2000, the website has*:
- Processed more than 139 million transactions
- Grown site visits by approximately 20% each year
- Collected more than $17 billion in state and local revenue
- Contributed more than $82 million in new revenue to the State's General Revenue Fund
*Through December 31, 2010
Awards
2011
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Best of the Web - 5th Place |
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Interactive Media Awards - Outstanding Achievement Award: Government |
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Center for Digital Government Best Fit Integrator Award - Exceptional Service and Modernization Award in Portals and Online Services |
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GovMark Council - Outstanding State & Local Government Marketing Campaign |
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Center for Digital Government Best of Texas - Best Application Serving the Public |
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Public Technology Institute (PTI) - Web 2.0 State and Local Government Award: Harnessing the Power of Civic Media |
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National Association of Government Communicators Gold Screen Award of Excellence - Website |
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Center for Plain Language ClearMark Award - Website/Dynamic Media: Public Sector |
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Austin-American Statesman – Social Media Awards Nomination |
2010
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Best of the Web – Top Ten Finalist |
2008
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Best of Texas – Best Sustainable Value |
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Center for Digital Government’s Best Fit Integrator Award – Long Train and Elegant Design in Portals |
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Best of the Web – 4th Place |
2006
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Center for Digital Government Achievement Award – Government-to-Government Category |
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Taubman Center for Public Policy at Brown University, 7th Annual Study of State and Federal e-Government – Best State e-Government Site in the U.S. |
2005
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Best of Texas – Demonstrated Excellence in Project Collaboration |
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Excellence Award for the Innovative Use of Technology in State Agencies – Awarded by the Texas Association of State Systems for Computing and Communications (TASSCC) |
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Ash Institute for Democratic Governance and Innovation – Top 25% Distinguished Program |
2003
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American Council for Technology Intergovernmental Solutions Award |
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National Electronic Commerce Coordinating Council (NECCC) Cost Effectiveness Through e-Government Award, Internet Occupational License Renewal System – Finalist |
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National Electronic Commerce Coordinating Council (NECCC) Cost Effectiveness Through e-Government Award, Internet Occupational License Renewal System – Finalist |
2002
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Best of Texas – Excellence in IT Collaboration |
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Best of the Web – 5th Place |
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Excellence Award for the Innovative Use of Technology in State Agencies – Awarded by the Texas Association of State Systems for Computing and Communications (TASSCC) for Texas Department of Public Safety (DPS) and TexasOnline Driver License Renewal System |
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NACHA (National Automated Clearing House Association) – George Mitchell Payment System Excellence Award |
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E-Gov – Trailblazer Award |
2001
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Digital State Survey – 11th place in the "Electronic Commerce Category" |
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Government Executive – Grace Hopper Government Technology Leadership Award |