Who We Are

Texas.gov: Take it online Texas

Texas.gov is a collaborative, public-private partnership between the State of Texas and Texas NICUSA, LLC (TexasOnline). Austin-based Texas NICUSA, LLC is a subsidiary of NIC, the nation's leading provider of official government portals, online services, and secure payment processing solutions.

Texas.gov is powered by the TexasOnline team, a group of 100+ professionals that provide Texas government with efficient, cost-effective ways to develop and maintain online services for all Texans. We offer the following services to government:

  • Application development – We design and build online applications that are accessible, multi-lingual, and available to Texans anytime, anywhere.
  • Technology solutions – We manage the infrastructure, hosting, networking, quality assurance, and security for each online application.
  • Payment processing – Our secure, PCI-compliant payment solution provides customized reporting, reconciliation, and audit services.
  • Marketing and promotion – We help raise awareness and drive adoption of online services with targeted marketing expertise and support.
  • Customer service – Our multi-channel approach is available 24/7 for partner and end user needs.
  • Funding options – We provide flexible funding options and the ability to leverage a statewide contract.

Learn how we help governments streamline business processes, create cost savings, and operate more efficiently at Texas.gov/Solutions.

Annual Data

Texas.gov currently offers more than 1,000 online services. Since inception in 2000, the website has*:

  • Processed more than 214 million transactions
  • Collected more than $31 billion in state and local revenue
  • Contributed more than $178 million in new revenue to the State's General Revenue Fund

*Through December 31, 2013

Awards

2014
Silver Communicator Award - Texas.gov Commercials - Hector and the Hendersons Silver Communicator Award - Texas.gov Commercials - Hector and the Hendersons
Internet Advertising Competition Award - Best Government Integrated Ad Campaign - Texas.gov 2013 Advertising Campaign Internet Advertising Competition Award - Best Government Integrated Ad Campaign - Texas.gov 2013 Advertising Campaign
Center for Plain Language ClearMark Award of Distinction – Website: Public Sector – Texas.gov Center for Plain Language ClearMark Award of Distinction – Website: Public Sector – Texas.gov
Honorable Mention - Commercials/Ad Campaign - 'Hector' and 'The Hendersons' Honorable Mention - Commercials/Ad Campaign - 'Hector' and 'The Hendersons'
Platinum AVA Digital Award - Website/Government Platinum AVA Digital Award - Website/Government - Texas.gov
2013
   Gold MarCom Award – Website/Government
  Web Marketing Association Outstanding WebAward - Government Website - Texas.gov
Best of the Web - Top Ten Finalist
Interactive Media Awards - Best in Class Award - Government Interactive Media Awards - Best in Class Award - Government
PACE Award – Honorable Mention – Texas.gov TV Commercial – "The Hendersons"
PACE Award – Honorable Mention – Texas.gov TV Commercial - "Hector"
Award of Merit – Communications Management / Marketing and Communications  – 2012 Texas.gov Marketing Campaign Award of Merit – Communications Management / Marketing and Communications – 2012 Texas.gov Marketing Campaign
Bronze Quill Award - Advertising - Texas.gov TV Commercials Bronze Quill Award - Advertising - Texas.gov TV Commercials "Hector" and "The Hendersons"
Bronze Quill Award - Interactive Media Design - Texas.gov Ad Campaign Bronze Quill Award – Interactive Media Design– Texas.gov Ad Campaign
Integrated Campaign Silver Award Silver Communicator Award – Integrated Campaign: Business to Consumer – Texas.gov Advertising Campaign
Websites Silver Award Silver Communicator Award – Websites: Web Applications/Services – Texas Driver License Renewal
IAC Logo Internet Advertising Competition (IAC) Award - Best Government Rich Media Online Campaign - Texas.gov 2012 Online Advertising Campaign
Silver Stevie® Award Logo Silver Stevie® Award - Customer Service Department of the Year
2012
WMA logo Web Marketing Association WebAward - Government Standard of Excellence - Texas.gov
Best of the Web logo Best of the Web – Top Ten Finalist
Digital Government Achievement Award logo Digital Government Achievement Award - Government-to-Business - Nurse Licensing Renewal
Digital Government Achievement Award logo Digital Government Achievement Award - Government to Citizen – Driver License Eligibility and Reinstatement
Digital Government Achievement Award logo Digital Government Achievement Award - Honorable Mention - Government to Citizen – Driver License Renewal and Change of Address
Interactive Media Awards logo Interactive Media Awards - Outstanding Achievement Award - Government
GovMark Council logo GovMark Award – Honorable Mention, Best Digital Program – Texas.gov 2011 Marketing Campaign
Bronze Quill Award logo Bronze Quill Award - Communications Management / Marketing and Communications – 2011 Texas.gov Marketing Campaign
Bronze Quill Award logo Bronze Quill Award - Communications Creative / Interactive Media Design – 2011 Texas.gov Online Advertising Campaign
Center for Plain Language ClearMark Award - Website/Dynamic Media: Public Sector Center for Plain Language ClearMark Award - Website/Dynamic Media: Public Sector - City of Houston - Traffic Ticket Payment
Center for Plain Language ClearMark Award - Website/Dynamic Media: Public Sector Center for Plain Language ClearMark Award - Website/Dynamic Media: Public Sector - Department of Public Safety - Driver License Renewal
2011
Best of the Web - 5th Place Best of the Web - 5th Place
Interactive Media Awards - Outstanding Achievement Award: Government Interactive Media Awards - Outstanding Achievement Award: Government
Center for Digital Government Best Fit Integrator Award - Exceptional Service and Modernization Award in Portals and Online Services Center for Digital Government Best Fit Integrator Award - Exceptional Service and Modernization Award in Portals and Online Services
GovMark Council - Outstanding State & Local Government Marketing Campaign GovMark Council - Outstanding State & Local Government Marketing Campaign
Center for Digital Government Best of Texas - Best Application Serving the Public Center for Digital Government Best of Texas - Best Application Serving the Public
Public Technology Institute (PTI) - Web 2.0 State and Local Government Award: Harnessing the Power of Civic Media logo Public Technology Institute (PTI) - Web 2.0 State and Local Government Award: Harnessing the Power of Civic Media
National Association of Government Communicators Gold Screen Award of Excellence - Website National Association of Government Communicators Gold Screen Award of Excellence - Website
Center for Plain Language ClearMark Award - Website/Dynamic Media: Public Sector Center for Plain Language ClearMark Award - Website/Dynamic Media: Public Sector
Austin-American Statesman: Social Media Awards Nomination Austin-American Statesman – Social Media Awards Nomination
2010
Center for Digital Government - Best of Web Best of the Web – Top Ten Finalist
2008
Best of Texas Best of Texas – Best Sustainable Value
Center for Digital Government's Best Fit Integrator Award Center for Digital Government’s Best Fit Integrator Award – Long Train and Elegant Design in Portals
Center for Digital Government's Best of the Web Best of the Web – 4th Place
2006
Center for Digital Government Achievement Award Center for Digital Government Achievement Award – Government-to-Government Category
Taubman Center for Public Policy at Brown University Taubman Center for Public Policy at Brown University, 7th Annual Study of State and Federal e-Government – Best State e-Government Site in the U.S.
2005
Best of Texas Best of Texas – Demonstrated Excellence in Project Collaboration
TASSCC Award Excellence Award for the Innovative Use of Technology in State Agencies – Awarded by the Texas Association of State Systems for Computing and Communications (TASSCC)
Ash Institute for Democratic Governance and Innovation Ash Institute for Democratic Governance and Innovation – Top 25% Distinguished Program
2003
American Council for Technology American Council for Technology Intergovernmental Solutions Award
National Electronic Commerce Coordinating Council National Electronic Commerce Coordinating Council (NECCC) Cost Effectiveness Through e-Government Award, Internet Occupational License Renewal System – Finalist
National Electronic Commerce Coordinating Council National Electronic Commerce Coordinating Council (NECCC) Cost Effectiveness Through e-Government Award, Internet Occupational License Renewal System – Finalist
2002
Best of Texas Best of Texas – Excellence in IT Collaboration
Best of the Web Best of the Web – 5th Place
TASSCC Excellence Award for the Innovative Use of Technology in State Agencies – Awarded by the Texas Association of State Systems for Computing and Communications (TASSCC) for Texas Department of Public Safety (DPS) and TexasOnline Driver License Renewal System
NACHA NACHA (National Automated Clearing House Association) – George Mitchell Payment System Excellence Award
E-Gov Trailblazer E-Gov – Trailblazer Award
2001
Digital State Survey Digital State Survey – 11th place in the "Electronic Commerce Category"
Government Executive Government Executive – Grace Hopper Government Technology Leadership Award
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