Accessibility Policy

Texas.gov* is committed to providing a web presence that enables full public access to Texas government information and services.  As such, Texas.gov complies with high accessibility standards to meet the needs of users with disabilities.

Disability Barriers

Disabilities come in many forms, including but not limited to hearing impairment, visual impairment, and cognitive disorders. Reasonable efforts will be made to accommodate all users who utilize standards compliant web browsers, enabling software, or assistive devices.

Standard for Compliance

To ensure the usability of Texas.gov for site visitors with access and functional needs, we stay up to date on current accessibility practices, including Texas Administrative Code, chapters 206 and 213, and conduct testing throughout development of the website and when applying new technologies and advancements. We use various testing tools, such as JAWS screen reader and Compliance Sheriff, to verify that Texas.gov is in compliance with Section 508. Additional accessibility reviews are conducted by volunteers of independent organizations to supplement internal evaluations by Texas.gov.  

Accessibility in Texas

Additional information about accessibility programs in Texas is available from the Governor's Committee on People with Disabilities.

Contact Information

If you use assistive technology and the format of any material on our website interferes with your ability to access the information, please email txgov@dir.texas.gov. In your message, please indicate the nature of your accessibility problem, the preferred format in which to receive the requested material, the web address of the requested material, and your contact information so that we may best serve you.



If you have any questions or concerns about the Texas.gov Accessibility Policy, please contact us at txgov@dir.texas.gov. For information about the accessibility of Texas.gov social media tools, refer to the Texas.gov Social Media Policies.



Each state agency and local government has its own accessibility policy; refer to an individual agency’s policies for more information about its compliance with accessibility standards.



Offline Communication with Texas.gov

If you need to contact us via a telecommunications device for the deaf (TDD), dial 7-1-1 and ask the Relay Texas agent to call the Texas.gov webmaster at (512) 475-4700. Relay Texas provides telephone-interpreting service between people who can hear and those who are deaf, hard-of-hearing, deaf-blind or speech-disabled. For additional information please visit the Relay Texas web site.

 

* Texas.gov includes for purposes of these policies its sponsor the Department of Information Resources on behalf of the State of Texas, and Texas NICUSA, LLC, the company that operates Texas.gov for the State.

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